Frequently Asked Questions
Does it cost anything to join?
No, there is no charge to participate in the DNoA Preferred Network.
How will patients know I participate with DNoA?
Our Customer Service Dept can make active referrals to your office. Members also have access to our online and printed directories.
Where do I send claims?
Please refer to the back of the member ID card for the claim address and phone number for assistance.
I need a copy of my Administrative Guide. How do I obtain one?
Please call us at 800-972-7565 and we will be happy to send you a new copy.
Can I add an associate to my practice?
Yes, new associates can be added to your practice. The associate will need to complete the necessary paperwork and fax or mail the documents to DNoA for processing.
I need a copy of my fee schedule. How do I get one?
Please contact us directly at 800-972-7565 and we will be happy to provide you with copies of your contract and fee schedule.